Shipping Policy
Shipping and Delivery Options
We offer a variety of shipping options to suit the needs of our customers. Free Shipping As part of our commitment to an exceptional shopping experience, we are pleased to offer free shipping for Orders for a minimmum of 30 usd and made within 10 miles around East Hartford - CT..
Shipping Methods
We offer a variety of shipping options to suit the needs of our customers: - USPS Ground Advantage.: 2 - 5 days In certain situations, we may collaborate with a third-party supplier who might handle our inventory and take charge of shipping your products.
In-store pickups
We offer a convenient local pickup option for those who prefer to collect their orders in person. It is designed to provide a fast and efficient way for local customers to receive their products without waiting for home delivery. Please wait for the confirmation email before coming to the store to pick up your order. Pickup ours are as follows: Once the confirmation Email or text has been sent. Monday to Friday from 08:00-18:00. Saturdays and Sundays from 08:00-12:00.. This process helps to ensure that orders are safely and accurately handed over to the right person.
Delayed Orders
Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly. Understanding the inconvenience caused by delays, we offer options to maintain your satisfaction. If your order is significantly delayed, you will have the choice to continue with the order, modify it, or cancel it for a full refund. Our customer service team is always available to assist with any changes to your order.
Shipping Restrictions
Orders can not be delivered to PO boxes, some shipping methods may not be available for certain items. Contact Information If you have any questions or concerns regarding our shipping policy, we encourage you to contact us:
This document was last updated on January 11, 2025