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  • Is Southern Cross Imports a Peruvian company?
    Southern Cross Imports LLC, is an American company registered in 2024 with headquarters in East Hartford, CT. Its CEO is peruvian.
  • I speak Spanish. Do you have customer service in Spanish?
    Yes, our customer service is bilingual in both Spanish and English.
  • Do you have a physical store to buy your products?
    All our sales in the North East part of the country are mainly online, nonetheless, our headquarters are in East Hartford - CT where you can pay us a visit.
  • Is the expiration date of Peruvian products the same as those of the USA?
    All our products are made in Peru, almost all Peruvian products have a shelf life of about 5-6 months, but pastes, canned, and others have up to 1 year. The importing process normally takes 25 – 50 days in a normal situation. Having said this, we can assure you that your products are part of our most recent lot received from Peru. Be aware that some of our products may have the expiration date written in a Hispanic format, Day/Month/Year. So do not worry these products are perfect and safe to consume, we never ship expired products.
  • What if any of my products arrive broken?
    There exists a possibility that in rare occasions the postal service handles packages incorrectly. But do not worry, if something arrives broken, we will send you a new product as soon as possible without any additional cost, you just have to contact us to let us know and send us a photo of the damaged products to open a case with USPS.
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